Asda worker praised for helping woman shopping without carer

An Asda worker has been praised for helping a woman had decided to "brave it" and shop without her carer who was away.

Phil Snow-Griffiths immediately stepped in to help the elderly customer, who does not want to be named, at the Asda Birchwood store in Warrington.

The 23-year-old said the woman was planning to get the bus home.

But "Phil wouldn't have any of it", Asda said, and instead he helped her through the checkout, got her a seat and arranged a taxi for her.

The worker noticed the woman struggling trying to balance a pack of 24 soft drink cans on her walking frame at a supermarket checkout.

Snow-Griffiths, who is produce team leader, said: "She had trouble walking, so would have really struggled.

"It wouldn't have been safe to have the items balanced on her walking frame.

"I made sure I got all the shopping in the taxi for her before it left."

He said the customer was hugely appreciative.

"She was very grateful, but I am always happy to help and support whenever and wherever I can," he added.

His actions received a lot of praise on Facebook, with one poster saying: "your mother must be proud of you".

Another said: "What a lovely young man, keep up the amazing work Phil, you are truly making a huge difference."

Customer manager, Michelle Simms, who has nominated Snow-Griffiths for an Asda service superstar award, for his kindness, said: "The customer was so grateful for his help, for his thoughtfulness and care given.

"Not only does Phil support every area of the shop but he is also excellent with our customers and is always happy to help."

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