Fire crews praised for explosion-risk ship response

News imageSteve Huntley/BBC MV Ruby pictured inside Great Yarmouth's outer harbour, taken from a drone. The picture shows the breakwaters of the harbour, and a blue vessel adjacent to MV Ruby.Steve Huntley/BBC
MV Ruby docking at Great Yarmouth's outer harbour in 2024

A fire service chief said preparing for major incidents would remain a "focus", after a review praised its response to a ship carrying a potentially explosive cargo docking in the county.

His Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) found Norfolk Fire and Rescue Service had improved in 16 problem areas since its last inspection in 2023.

The watchdog rated it "good" overall and investigators said it "responded well" to the damaged MV Ruby docking at Great Yarmouth port in 2024, amid fears its cargo of fertiliser could explode.

However, it did find the service's preparedness for major incidents required improvement.

News imageMALCOLM CRANFIELD Ruby approaching New Brighton in July.MALCOLM CRANFIELD
The MV Ruby was turned away from other countries but was allowed to dock in Norfolk

The ship ended up in Great Yarmouth after several other countries had turned it away.

It was carrying 20,000 tonnes of ammonium nitrate fertiliser destined for Africa.

MV Ruby damaged its hull and propellor after running aground in July.

It led to concerns it could explode, following the 2013 incident in Beirut, Lebanon, when 2,750 tonnes of ammonium nitrate detonated while being stored in the city's port.

Its arrival in Yarmouth led to a major incident being declared. Fire crews played a key role by investigating the vessel, using body-worn video cameras to identify any risks.

News imageNorfolk Fire and Rescue Service A firefighter tackles a blaze at Mousehold Heath in Norwich. The firefighter is spraying water from a hose, surrounded by trees as smoke fills the air.Norfolk Fire and Rescue Service
Norfolk Fire and Rescue Service has been rated 'good' by His Majesty's Inspectorate of Constabulary and Fire & Rescue Services following a busy summer

Scott Norman, deputy chief officer, said the use of this "innovative" technology meant crews could immediately feed back information from the scene to all agencies involved.

The HMICFRS said the incident showed the service had "effective plans to respond to a major incident and work with other emergency responders".

But it also found staff needed more training for major incident responses, such as marauding terror attacks.

Ceri Sumner, chief fire officer, said it would continue to improve responses to major incidents, acknowledging "anything can happen" in a county with a "range of risks".

News imageShaun Whitmore/BBC Ceri Sumner, Norfolk's chief fire officer, looks towards the camera while wearing her uniform in front of a wall depicting the Norfolk Fire and Rescue Service logo, inside its headquarters in Wymondham.Shaun Whitmore/BBC
Ceri Sumner, Norfolk's chief fire officer, was delighted by the report

Overall, the fire service has improved significantly since 2023, when just three areas were rated "good". This year, there were eight.

Sumner said the service was particularly proud of its prevention work, which had "required improvement" following the last assessment.

Crews carried out 8,294 home fire safety visits in 2024-25 - almost four times the 2,233 managed in 2022-23. They targeted vulnerable residents and people living in deprived areas.

Sumner said the service was "really delighted" at the positive report and that it followed "hard work being put in by all of our teams".

She added: "We've been really focused on assessing the risks in Norfolk, being clear on what they are and then building strategies around that, and then working collaboratively as a team to make sure we really focus our resource where it can have the most impact."

News imageNorfolk Fire and Rescue Service Firefighters and two fire engines tackle a large blaze on a blackened field as thick smoke billows into the sky. Small hotspots continue to smoulder across the burned landscape, with a line of trees visible through the haze in the background.Norfolk Fire and Rescue Service
Fire crews tackle a wildfire in Norfolk this summer, which was one of its busiest on record

Looking ahead, the fire chief said funding pressures could become an increasing challenge.

This year, the service is expected to go £1m over its initial budget, with costs exacerbated by wildfires over the summer months.

August was its busiest month on record.

Sumner said budget pressures would need to be addressed, as demand for services was expected to continue to increase.

But currently, the service is delivering on cost-effectiveness, with its £41.58 spend per resident being below the national average of £51.72.

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