Work continues to restore water supplies

Anglian Water says it is working hard to restore supplies to hundreds of customers still affected by water issues in parts of Lincolnshire.

On Thursday, 36,000 customers in Scunthorpe and the surrounding area were left with no water or low pressure after the flow of water into a local storage reservoir stopped due to two burst pipes.

The firm said 1,800 customers in Kirton in Lindsey were still without water on Friday morning.

Emma Staples, director of corporate affairs, apologised for the disruption caused, saying it had been "incredibly hard and difficult" for customers.

She said the company's focus was on restoring normal supplies for everyone as quickly as possible.

"We are incredibly sorry for the upset and disruption that has been caused," she said.

Responding to concerns some vulnerable residents on the priority services register had reported not receiving bottled water, Staples said the company's understanding was that priority customers had been contacted and supplied before the water was turned off.

However, she said any cases where this had not happened would be investigated, adding that was "not acceptable".

Staples also confirmed that customers left without water for more than 12 hours would automatically receive compensation.

The two burst pipes led to a number of schools and businesses closing for the day.

Kirton Lindsey Primary Academy remained shut due to "ongoing issues with the water supply".

A collection point for bottled water was set up at Scunthorpe United's stadium, but some customers reported queuing for up to two hours.

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