Pottery giant fined as girl cut by glass

News imageHealth and Safety Executive The exterior of the Emma Bridgewater gift shop which is made from red brick with windows and doors painted in blue trim. There is a Christmas wreath on the door and tables, chairs and plants can be seen in the foreground. Health and Safety Executive
The girl was struck by falling glass at the Christmas event in 2024

Ceramics manufacturer Emma Bridgewater Ltd has been fined £266,666 after a girl attending a Christmas event was injured by a shard of falling glass.

A snow machine fell from a window above the company's gift shop where members of the public were gathered for the lights switch on in Hanley, Stoke-on-Trent in 2024. The glass struck the girl's head, resulting in a deep, 5cm (1.9in) long cut.

"What should have been a festive event was marred by haphazard planning which left a young girl needing hospital treatment," Health and Safety Executive (HSE) inspector Rob Gidman said.

The company said it deeply regretted the incident and had accepted the penalty imposed.

The independent regulator brought the prosecution after the 12-year-old was injured and said the company failed to properly secure the snow machine.

News imageInside a warehouse. The walls are painted white with big windows letting in the light. Strings of small Union Jack flags hang from the ceiling. A corridor goes down the middle of the room and on each side are rows of mugs and plates.
The Emma Bridgewater factory. The Stoke-on-Trent firm makes handcrafted homeware and kitchen accessories

This was "despite the manufacturers instructions demonstrating clearly how to safely install it," said the HSE.

"Had the positioning of the snow machine been properly planned and the machine itself been properly secured, this incident could have been avoided entirely – and it's fortunate the victim did not sustain more serious injuries, added the HSE's Gidman.

"Christmas gatherings are a happy occasion, but it's vital organisers thoroughly assess the risks and put in place measures to minimise the risk of harm to the public."

The company pleaded guilty to a breach of health and safety regulations at Birmingham Magistrates' Court and was handed the fine on 6 July.

News imageHealth and Safety Executive A mechanical snow machine sitting on a carpet. It comprises of a stainless steel box with black and plastic components. Health and Safety Executive
The snow machine was not properly secured, said the HSE

The firm was also ordered to pay costs of £4,931 along with a victim surcharge of £2,000.

A statement said: "Emma Bridgewater Ltd and everyone connected with the company deeply regrets the incident on 23 November 2024 and the injury suffered by a visitor to our Christmas event."

It added it had co-operated with the HSE investigation.

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