Thames Water reports seven-borough water outage

An estimated 15,000 properties across five south London boroughs and two Surrey boroughs may have no water or low pressure due to a burst water main,Thames Water has said.

The company said the issue was affecting customers in postcode areas across Kingston upon Thames, Merton, Richmond upon Thames, Sutton and Wandsworthin London, as well as Elmbridge and Spelthorne in Surrey.

Thames Water apologised for the lack of water, adding: "Our specialist team is now on site and working to stop the water flooding from the broken pipe."

The organisation said the following postcodes may be affected: CR4, KT1, KT10, KT12, KT2, KT3, KT5, KT6, KT7, KT8, SM4, SW16, SW17, SW18, SW19, SW20, TW10, TW16.

Thames Water said it had "rerouted water around the area", and customers in the Surbiton area should see their water return shortly, although with lower pressure than normal until the pipe is fixed.

"We believe up to 15,000 properties have been affected this morning and we again would like to say sorry to customers who have been affected and reassure them we are working to restore their water supply as quickly as possible," the company said.

"Unfortunately, owing to the location of the burst, it's likely to take some time to fix."

It added that bottled water would be delivered to customers registered as water-dependent on its Priority Services Register.

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