'We accept technology can and sometimes does fail', Nats sayspublished at 13:01 BST
In a new statement, a spokesperson for Nats says: "Any service interruption is unwanted, and something we take very seriously.
"In the real world we accept technology can and sometimes does fail. Our job is minimising disruption where possible.
"What isn’t acceptable is any incident where safety is compromised - this is always our first priority."

















