Working for the Scottish FA
Initially training to become a PE teacher, Lauren's career took a different turn after an ankle injury got her thinking about other opportunities in sport. She's since gone on to build her skills in sports journalism, as well securing her role as a competitions and football services officer for the Scottish FA.
It's just always been something I've been interested in. I can't really imagine my life without sport, so being able to work and continueto take part in it is just, it's brilliant.
So my name is Lauren McCulloch and I am a competitions and football services officer at the Scottish Football Association.
What does your job involve?
It mainly involves administering the Women's Scottish Cup. So organising team applications, draws and just being a main point of contact for clubs. Similarly, I support the women's clubs who have qualified for European competitions from the Scottish FA, so I'm the bridge between themselves and UEFA.
Have you always had a passion for football?
I've played football pretty much my whole life and I continue to do so now as well, so that's pretty good, getting to work in footballand also still play. The interest and ambition to work in sport, I've always had since I was a young girl.
What career path did you take after leaving school?
From school I went to the University of Edinburgh and did a four year undergraduate course in PE teaching. After graduating I started my probation year in a secondary school, but unfortunately playing football I broke my ankle, so that kind of put a halt to that. What it did allow me to do was explore different avenues within sports and different careers, so I volunteered with Dumbarton Football Club and found a real passion for sports journalism, I kind of took it on myself and applied for masters within sports journalism and I was accepted into the one at Edinburgh Napier University, which I did for the year. Through that I thoroughly enjoyed it, it allowed me to develop skills in written journalism, TV journalism, radio journalism, so it was it was a really good experience for me, getting to work at different sporting events as well.
How did sports journalism help you get your current job?
I struggled to find a full time job within sports journalism just because it’s quite niche, so I saw a job as a referee appointmentsofficer within the Scottish FA, which was only a three months temporary contract, but it allowed me to get my foot in the door here.I also gained real experience working with the media team. I was allowed to go and explore when Scotland were qualifying for the World Cup, what goes into preparing them for their qualifying campaign. When my three months was complete, thanks to the Scottish FA media team I managed to do a week work experience with The Herald, which was really exciting for me, I got to cover matches in the Scottish Cup and I got my first byline in the newspaper, so that was a real proud moment for me as well. And then from there I sawan opportunity to apply for the job as a competition and football services officer. Luckily enough I was successful in my application.I feel privileged to work in football in any capacity so that's how I got to where I am now.
How important is volunteering and work experience in football?
Volunteering is massive. Volunteering in itself can be really rewarding because you're doing it because you want to be there. All the volunteering that I did, I didn't regret it at all, if anything it kind of bulked up my CV a lot, giving me a vast range of experiences in different scenarios, so I would really recommend volunteering for anybody that wants to do any job. In football is great you can reach out to clubs yourselves, and just kind of ask the question, are there any volunteering possibilities or work experience possibilitieswithin your football club? And that can be from your local junior team around the corner, to teams in the Premier League, they'll need all the help and support that they can get, and if you can offer anything different to what they already provide, they'll jump at the chance.
What is your career highlight so far?
A big one for me was, I was only in the job a couple of months, but I got to work at both the men's and the women's Scottish Cup final. Just to see what goes into the game from start to finish behind the scenes and play a part in the medal presentation as well,it was just an amazing experience to see the pre and post match so close up, and it just gave me a completely different perspective of how things come together.
Do you have any top tips for getting a career in football?
The big one I would say is ask questions, always ask questions, don't be afraid to ask questions because someone else might need to know the answer to that as well, but it's always best that you check and get things right. Number two would be, be positive and collaborate with colleagues, bringing that kind of positive drive to your work, it lifts everyone else as well. Another bit of advice I would say is, always say yes, because you never know what opportunities can come of it. You’ll always have that ‘what if’ if you don't, so jump into opportunities that you're given because you don't always get given them twice.
I really enjoy working with the clubs and just seeing everything that goes into behind the scenes of organising a competition.
Competitions and football services officer career fact file
| Name | Lauren McCulloch |
| Job title | Competitions and football services officer at the Scottish Football Association (Scottish FA) |
| Job in one sentence | Administration of Scottish FA competitions, such as the Women's Scottish Cup, including being the main point of contact for football clubs. |
| Transferrable skills | - Communication - Organisation - Prioritisation |
| Career highlight | Getting to work at both the men's and women's Scottish Cup final a few months into this role. |
What does a competitions and football services officer do?
Lauren describes her role as being "quite varied". As she explains: "It mainly involves administering the Women's Scottish Cup – so, organising team applications, draws, and just being a main point of contact for clubs. Similarly, I support the women's clubs who have qualified for European competitions from the Scottish FA. So, I'm the kind of bridge between themselves and UEFA."
Alongside these duties, Lauren also works with the senior friendly matches within Scotland: "I maintain the system and just ensure that clubs are aware of the process when they want to play in senior friendly matches," she explains. "A large part of my role just involves being available for clubs and being the point of contact if they have any queries surrounding any of our competitions."
Lauren's career pathway

- Studied at university to become a PE teacher
- Started her probation year teaching in a secondary school but broke her ankle playing football
- Volunteered with Dumbarton Football Club during her recovery and found a passion for sports journalism
- Completed a Master of Arts (MA) in Sports Journalism, developing skills in written, TV and radio journalism, and working on sporting events
- Secured a three-month job as a referee appointments officer with the Scottish FA, which got her foot in the door and allowed the opportunity to work with the media team
- Did work experience with The Herald newspaper, covering matches in the Scottish Cup
- Successfully applied to her current competitions and football services officer role!
Lauren has been working at the Scottish FA for around five months. "I've been lucky to experience different departments within the Scottish FA, and I have seen elsewhere there is internal progression within the organisation to widen your skillset," she says. "If I can get into the media side of things, that would be brilliant but… I feel privileged to be working in football in any capacity… I'm enjoying where I am."

Lauren's top tips

- Ask questions. Don't be afraid to ask – someone else might want to know the answer to the same thing!
- Be positive and collaborative. Bringing a positive drive to your work lifts everyone up. Working closely with your colleagues means you can help each other out with things you don't know yet and produce better work
- Be open to opportunities. Dive into different areas, and you never know what might come of it
- Be proactive and organised. Use your initiative and prioritise your workload.

Which school subjects could help me to get a job in football?
Along with PE, Lauren has found the lessons she learned in English have come in handy for communicating well when writing emails, and speaking on the phone and in person to people for her role. She has also found IT useful for the administrative parts of her job: "learning the different systems that you may end up having to use and the different software… it's good to have that foundation," she notes.
But it's not all about academics! Lauren has found that "your personality, any experience in volunteering that you can do, and the interest that you have also have a big part to play when securing a job within football." Being able to show your passion for the game goes a long way, she says.
How much does a competitions and football services officer get paid?
Lauren reports, as of September 2026, that a typical starting salary for this role at entry level is around £22,000-23,000 per year. This is consistent with recent job listings, which show starting salaries in the low-to-mid £20,000s.
Lauren adds that "there are benefits to working in football that you just don't get elsewhere… the kind of opportunities that have opened up for me in terms of working in football, you wouldn't get that in a normal office job."
Explore more from Bitesize Careers Follow Your Passion

Bitesize Careers, in partnership with The Open University, has launched the Follow Your Passion campaign, exploring how you can draw on your passions and interests to find your future jobs.
- Kick off: September 2026
- Focus: All things football!
- Discover more: To find more careers in football, click the link to the Bitesize Careers Follow Your Passion page.

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