No. As our tickets are free, some people request more tickets than they need or are unable to attend on the day. To help ensure our studios are as full as possible, we issue more tickets than there are seats available. 

We carefully consider how many additional tickets to allocate for each show and, although it's rare, there are occasions when more people arrive than we can accommodate. 

Unless otherwise stated on the application page and ticket, admission is therefore on a first-come, first-served basis and entry cannot be guaranteed.

Unfortunately, because we can't predict when other audience members will arrive, we're unable to advise on an arrival time that will guarantee admission.