Virgin Media Fine; BNPL Rules; Home Ownership

Virgin Media has been fined £28 million by the regulator for deliberately and repeatedly preventing customers from cancelling contracts. We hear from someone who experienced that. Plus legal expert from consumer group Which? Lisa Webb explains why this is such a shocking case.

From next Wednesday, buy now pay later lenders will have to operate within strict new rules. Changes include affordability checks for the first time and they'll also have to offer the same section 75 consumer protections that come with credit cards. We hear from a listener who has experienced problems in the past with buy now pay later. Peter Tutton is the director of policy at the debt charity Step Change - he explains whether the changes will mean better protections against that happening in the future. We also hear from Dave Jones head of UK Consumer at PayPal, it operates an online payment system with buy now pay later options.

Home ownership is a dream for most people but that dream starts to die if people haven't got on the housing ladder by the time they are in their mid forties. That's according to new research from the Yorkshire Building Society. Tom Simpson joins Winifred Robinson to explain what they found and why it matters.

PRODUCER - CATHERINE EARLAM
PRESENTER - WINIFRED ROBINSON