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| Woman: | Hello Expressauto. |
| Man: | Good morning. I need a taxi to go to the airport tomorrow afternoon. |
| Woman: | Yes, certainly. Can you give me your name and address? |
| Man: | My name is Agnelli and I'm at the Splendide Hotel, Via Duca Di Genova 83. How much is the fare? |
| Woman: | To the airport, its a fixed price, 18000 Lire. |
| Man: | Very good. And how long does it take to get there? |
| Woman: | About 30 minutes. |
| Man: | OK, can I book it for 1 o'clock. |
| Woman: | Certainly. |
| Man: | Thank you. |
| Woman 1: | Good morning. I have a booking on the BA flight to London. |
| Woman 2: | In what name is it booked madam? |
| Woman1: | Claudia Valli. |
| Woman 2: | What's the flight number? |
| Woman 1: | BA 7564. |
| Woman 2: | Well, let's see... I found it. Have you got your passport please? |
| Woman 1: | Yes, here it is. |
| Woman 2: | Would you prefer smoking or non-smoking. |
| Woman 1: | Non-smoking please. |
| Woman 2: | OK. |
| Man 1: | Good morning. |
| Woman 1: | Good morning. I would like to hire a car for five days please. |
| Man 1: | Certainly. Which group would you prefer to have? |
| Woman 1: | Eh... Category B please. |
| Man 1: | Well, I can offer you the Fiat Punto. Is that OK? |
