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Inside Out - Yorkshire & Lincolnshire: Friday January 12, 2007
Pothole
"As the roads get worse and worse, people are claiming compensation and quite rightly so." Edmund King, AA

Potholes

Five thousand motorists and other road users are claiming a total of £10 million in compensation for injuries and damage allegedly caused by potholed roads in Yorkshire and Lincolnshire.

Figures obtained by Inside Out using the Freedom of Information Act show that over the last two years, 20 councils have paid out £1 million damages.

Claims for a further £9m, including some cases involving serious injury, are pending.

Poor state of repair

Inside Out's investigation revealed that some roads are now in such a poor state of repair that they subject motorists to vibration levels that would be illegal in the workplace.

The programme team fitted an accelerometer designed to measure vibration to the driver's seat of a Ford Focus as presenter Morland Sanders drove down the rutted surface of Clarendon Road in Leeds.

Expert Simon Bull, of the safety assessment company Castle Group said:

"If you were exposed to these sort of readings for a living, your employer would have to do something about it. That's the law."

Alan Parsons, from Barnsley, bought David Beckham's 150mph BMW X5, but a pothole outside the Rother Valley Country Park damaged the wheel and tyre so badly that repairs cost £450.

"The council promised they'd resurface the road but it just hasn't happened," he said.

His compensation claim is still outstanding.

Bigger bills in long run

Statistics released by local councils reveal that fewer than one in 10 damage claims have been settled without dispute.

But Inside Out discovered this policy can lead to a bigger bill for the councils in the long run.

Jason Bottomley
Jason Bottomley fell foul of a pothole payout problem

Cyclist Jason Bottomley fell off his bike after he hit a pothole on a road near Huddersfield.

His right ear was almost severed and his racing cycle was badly damaged.

Although he only claimed £250 to cover the cost of repairs, the council refused to pay out.

When he involved a solicitor, he won £6,000 for personal injuries as well as the repair bill.

Jason says, "I would have been happy with the £250 but it became a bit personal."

Bad state of repair

The AA's Edmund King says:

"As the roads get worse and worse, people are claiming compensation and quite rightly so.

"Now we're in a spiral of decline as the more people claim, the more councils have got to pay out and the less they have to spend on repairs."

The local councils responded after Freedom of Information requests were made by Inside Out.

Each local authority was asked for the number of claims made against them from claimants alleging damage to vehicles or personal injury due to damaged or defective road surfaces.

The following table summarises the statistics for damage and injuries made to councils in Yorkshire and Lincolnshire over a period of two and a half years.

Damage/injury caused by defective roads -
value of claims made to councils in Yorks/Lincs

(1 January 2004 and 1 July 2006)

Area

Claims
(paid, unpaid and pending)

Value
(paid, unpaid and pending)

Value (paid)

Lincolnshire

626

£802,000

£52,000

Hull

27

£7,736

£2,736

Doncaster

191

£915,923

£19,444

Barnsley

134

£39,494

£13,609

East Riding

284

£335,668

£39,237

Kirklees

415

£686,169

£124,076

Leeds

1066

£2,825,808*

£225,808

North Yorkshire

426

£366,848

£70,025

Sheffield

343

£232,209

£19,559

Bradford

342

£978,938

£118,790

Highways Agency

7

Not known

NK

Calderdale

414

£1,264,459

£218,733

Rotherham

87

£19,592

£1,261.84

York

179

£111,870

£15,387

Scarborough

38

£66,010

£122

North Lincs

252

£1,719,709

£51,710

TOTAL

4,831

£10, 372,433

£972,498

*This figure includes an approximation of the value of claims that were unpaid by Leeds City Council in 2004/2005 and 2005/2006.

This figure represents the total value of claims received by Leeds City Council.

Leeds' response

In response to our report, a Leeds City Council spokeswoman, said:

"We are committed to providing roads in good repair and that is why we are investing an additional £45million into local road maintenance over the seven years from 2004 to address the backlog of repairs that have built up over a number of years...

"Over the last two years, we spent a total of £12.6million delivering a comprehensive programme of planned work on local unclassified roads.

"The additional investment, improved inspection and recording techniques, and a more rigorous approach to defending claims has seen a reduction in the number of claims we received relating to road condition by 30% since 2003/4."

Read the full statement

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Your Comments

I watched with great interest your report on Lincs' roads.

I have had an ongoing battle with the highways, as every time a heavy lorry travels from Spalding to Boston, my house shakes, I've had two leaks in the last 18 months, and the plumber told me it was friction causing it.

At first they said it wasn't the road, and suggested it was one of our servers, so we had the electric and the gas people out, who both said you could see the incline in the road.

Eventually they repaired half of the incline, which means our house shakes less, but I still wont be able to downsize my house for extra cash, plus cheaper rates, which would help as we are pensioners.

They tell us the road was inspected after repair and passed, yet they tell us they will come back and feather the rest of the repair in.

God knows when and how long this temporary repair will last, until then I am trapped here.
Mrs S.Dixon

The whole problem today is that councils and others are two interested in generating finance through the use of useless speed cameras to bother with potholes.

These are another way of reducing the speed of vehicles together with wasting rates on speed humps which are also a hazard to everyone.

Everything regarding accidents are directed to speed but never any other elements are ever quoted.

SCPs and other entities are a useless bunch of idiots who have no idea of just what is required form the public.
Reg Oliver

I have had a bad experience with the local council... which I am still trying to claim compo for...

The injury I received to myself was back in November 16th 2006 when I tripped in a pothole and injured my right hand.

The pain was intense so I went to my A & E department where I got several x-rays and a plaster of Paris on for 8 weeks.

I have been to the fracture clinic in the hospital where I had radiation injected in to my left arm which lead to a bone scan.

The Dr believes I have damaged my scaphoid bone.

I have been immobilised from doing my daily duties in and around my home - I have had to cope like this all Christmas which isn't be easy and I also am a carer for my husband who suffers from fibromyalgia cfs and depression.

I contacted my local council with several letters explaining the extent of my injury - they where quick off the mark and filled in the pothole the next day.

I also had a inspector come out where I had my fall to inspect the pothole then he wrote to the council describing the size of the hole etc

The council tell me they are not responsible for the pothole in the road because it's a side road and there was no hole there at the beginning of the year 2006 inspection - and were not aware of the hole in the road until I informed them with my injury and said no one else has complained about the pothole.

So I have had joy from the council whatsoever except they're sorry about my injury but they refuse to take any responsibility or pay any compo which I am not happy with.

I am not financially well of so I can't afford a solicitor to help me.

What can I do as the injury pain and treatment is still ongoing?
Mary

Good article.

Not only are our local roads the worst I have ever driven on, the Council has added purpose built 'speed bumps' all over the place, often inappropriately sited that make a cross town drive anything but pleasant.

One section, I crash into a pothole just after thumping over a severe hump and ground out the front air dam.

I drive a small fuel efficient city car and suffer disproportionately as my wife's 4x4 sails over most of these humps without noticing them.

My suspension is starting to creak and I will send in a claim if it fails.
Jim

I have just watched your report on the state of our roads.

I wish to tell you about one of the worst around here. The A180 goes from Grimsby to Barnetby top where it becomes the M180.

Last year they resurfaced the section between Brocklesby interchange and Stallingborough interchange. (Funnily enough the very section that passes by some very large expensive houses near Habrough and Brocklesby, where the residents have badgered their MP for years to have the very noisy concrete road tarmacked).

They dug up the broken concrete sections and re-concreted them and put about a foot of tarmac on top of the lot. It is now a pleasure driving along it.

However, if you dare to drive west from the end of the new surface towards the Barnetby top junction you will see what I am on about, because as soon as the road gets out of earshot of the well-to-do folk who complained long and hard, it just falls apart.

The nearside lane from the new bit to the motorway is totally broken. It looks like the inside lane has collapsed along the entire length.

It lines up with the truck’s nearside wheels, and has had some very poor attempts at repair over the years.

Why, when they replaced the bit that was noisy going past the expensive houses, didn’t they carry on and replace the worst section?

It is only about 2 or 3 miles-ish, but when you drive down it daily to work it gets to be too much.

Please have a drive along it to see for yourself.

I do 18,000 miles a year driving to and from work, most of it along the 180, from Cleethorpes to Robin Hood airport, and I don’t think I get value for money when I pay the road tax for either by car or my bike.

Can you offer me any suggestions (don’t say move to Doncaster either) or tell me who I need to complain to to get the same treatment that the owners of the big houses got?!!!
Gary Bradley

I have lived in Huddersfield for many years and it's amazing how many times you hear people talking about the state of our roads.

My car has on a couple of occasions suffered damage to tyres which have had to be replaced.

The council do not take these matters seriously and don't accept it was the state of the roads which caused the damage.

Recently I had a visitor from outside of Yorkshire and she was appalled at the number of times the car bounced over a pothole.

It's about time our money was spent on things like this rather than paying for council members to visit seaside resorts for meetings and the like.
RaviRathod

Interesting report but potholes are nothing compared to the destructive nature of Council road workers.

Spilsby Road, running through Eastville/New Leake has recently had work done which involved digging up the road.

The repair (if you can call it that) adds to the numerous holes, humps and bumps through the village.

Driving at the speed limit of 40mph if you catch a hump or bump wrong you are catapulted into the air.

And then with the numerous lorries going to a highly contested compost plant, children waiting for the school bus... it doesn't take a genius to see what the next disaster is going to be!
Sarah, Eastville, Lincs

I am amazed that your report appears to have missed a major conclusion by overlooking the obvious!

In years gone by the cyclists in our towns had road cycles, i.e. narrow tyres and lightweight frames and no safety helmets.

Roads were much worse than now, cobbles and even tram tracks had to be dealt with by much higher numbers and even piles of horse muck for that extra element of adventure!

So today we see cyclists not on lightweight racing cycles but mountain bikes and safety helmets, the cobbles have largely gone and pot holes are usually smaller.

Claims then should be down, but apparently they are on the up.

Why? Could it be the vultures, sorry lawyers, promoting no win no fee lawsuits?

I cannot think that the roads are worse! The example your website cites of a chap with a BMW X5 damaging a wheel on a highway sounds far fetched to say the least, after all a 4 x 4 is designed for off road!

Surely if a BMW X5 has a problem the road would be strewn with wrecked vehicles! Smell a rat yet?

Lawyers are the problem, our taxes are paying for them not the blinking holes!d think a bit more before making these programmes!

(I was a vehicle component designer earlier in my career so know a thing or two about these matters!).
Phil Hanson

I live down a narrow single lane street within a conservation area, there is in place a weight limit of 7.5 tonnes & 30 mph limit, double decker use our street twice an hour (95% empty/subsidised by North Linc's council/waste of money).

I have asked why not smaller buses used and received no answer, they just ignore me now. Several local private buses/coaches companies, builders supplies trucks, concrete trucks regularly use this street the earliest is at 6.30am every day, complained to the police twice, still nothing done although the said to capture it on video and write out a statement then bring it to "us" then we will have a look.

I predict a crime at 6.30am tomorrow... fed up with the lot of them. Sara

I commute daily between Bridlington & York and have never experienced the roads to be in such a bad state of repair. Not only are there numerous pot holes but the road surface is breaking up in most places.

Stamford Bridge is an absolute disgrace. East Riding Council (which I must say is far worse than York Council) has let Stamford Bridge get into such a bad state that it is going to take them up to 12 weeks to repair it. This will cause unspeakable chaos and misery as the strain and pollution for the surrounding villages are going to put them at breaking point - not to mention the tax paying long suffering commuter.

I have complained to East Riding of Yorkshire council a number of times but never get a satisfactory response. Surely if the media did more to highlight these issues and the general public complained loudly enough, something would get done.This is the time to do it as the local council elections are in May!
Eddie



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